We’re excited to unveil RecRam Capture, our latest innovation designed to transform customer support for hardware-focused businesses. This new tool empowers customers to share their issues visually through asynchronous video recordings, accessible directly via their browser—no downloads required. With features like front/rear camera selection, photo uploads, multi-language support, and AI-powered analysis, Capture ensures faster issue resolution and actionable insights. Its simple link-based sharing makes it seamless for users to communicate while enabling your team to deliver efficient, data-driven solutions.
