We’re excited to announce significant improvements to RecRam Capture’s AI analysis capabilities. Our latest update introduces advanced document training functionality, allowing businesses to upload product-specific PDFs and documentation to enhance video analysis accuracy. The AI now processes customer videos with direct reference to your product documentation, delivering more precise and contextual insights.
Additionally, we’ve launched the new “Review Rules” feature, giving you greater control over how videos are analyzed. This powerful tool enables you to set custom analysis parameters and define specific rules for video processing, ensuring that insights align perfectly with your product support requirements and business needs. These enhancements mark a major step forward in making customer video feedback more actionable and valuable for your support team.